Courtyard by Marriott Bengaluru Hebbal has appointed Ena Roy as its new General Manager, bringing over two decades of experience across leading luxury hospitality brands. Her career spans Four Seasons, Grand Hyatt, Hyatt Regency, Sheraton, Novotel, Radisson, ITC and Oberoi, with extensive expertise across operations, pre-openings, renovations, guest experience and commercial performance.
In her new role, Ena will provide commercial, strategic and operational leadership across the hotel, with a focus on excellence, business performance, team development and guest experience. Bringing a passionate, forward-looking and people-centric approach, she will work closely with the leadership team to drive operational efficiency, strengthen commercial performance and uphold Courtyard by Marriott’s commitment to creating welcoming and inviting experiences for today’s travellers.
Ena’s leadership will also focus on fostering a culture that encourages curiosity, collaboration and connection, while ensuring the hotel continues to evolve with the changing needs of next-generation travellers. Her approach aligns with Courtyard’s forward-thinking spirit, combining thoughtful hospitality with an understanding of emerging trends and evolving guest expectations.
Prior to joining Courtyard by Marriott Bengaluru Hebbal, Ena served as Director of Operations at Sheraton Grand Bangalore Whitefield Hotel & Convention Centre, where she oversaw end-to-end hotel operations, with a strong focus on guest satisfaction. She was also responsible for driving GOP performance through revenue-focused strategies, with a strong emphasis on operational departments.
Earlier in her professional journey, Ena held leadership positions with established hospitality brands, including Hyatt Regency Kolkata,Park Hyatt Chennai, Grand Hyatt Kochi and Four Seasons Mumbai, building a strong foundation across rooms and hotel operations.This breadth of experience has given Ena a strong understanding of guest satisfaction, business performance and the evolving dynamics of the hospitality industry.
An avid traveller and culture enthusiast, Ena enjoys discovering new destinations, learning about different cultures and connecting with people.
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