Mission Rail Karmoyogi training program, an initiative under the National Program for Civil Service Capacity Building(NPCSCB), concluded in Thiruvananthapuram Division. Training imparted for 1309 front-line staff(Ticket Examiners, Booking Clerks, Station Masters etc.) across the division under this program.
The Mission Karmayogi Program program aims to enhance public servants’ service capacity to improve the quality of the citizen-government interface to meet passengers’ aspirations. The Indian Railway Institute of Transport Management, Lucknow trained 16 staff of the division as Master Trainers for Mission Rail Karmayogi. From 12th May, 2022, the Master Trainers frequently conducted two-day training programs at Thiruvananthapuram Central and Ernakulum Junction stations to cover all the front-line staff. The front line staff(Commercial Department – 995 and Operating Department – 314) received live interactive training supplemented by Course Materials, Case Studies, and enlisting to Integrated Government Online digital platform for continuous up-gradation of skills.
A valedictory function for Master Trainers of Commercial and Operating Staff, held in Railway Divisional Office, Thiruvananthapuram on 08.07.2022. In his presidential address, Divisional Railway Manager, Shri R Mukund appreciated the effective implementation of the program with the participation of nearly 100% of front-line staff.
Shri P T Benny – Additional Divisional Railway Manager, Shri Jerin G Anand – Senior Divisional Commercial Manager; Shri A Vijuvin – Senior Divisional Operations Manager, and Shri M.P. Lipin Raj – Senior Divisional Personnel Officer attended the function.