Mumbai : As India’s healthcare sector faces rising treatment costs, evolving patient expectations and an increasing emphasis on measurable clinical outcomes, the need for stronger collaboration between hospitals, insurers and Third-Party Administrators (TPAs) has never been greater.
Addressing this critical industry priority, Terna Speciality Hospital & Research Centre, Navi Mumbai, will host the TPA & Insurance Scientific Conclave 2026 – ‘Evidence to Outcomes’ on October 16, 2026, at Taj Santacruz, Mumbai. The conclave will bring together healthcare professionals, insurance industry representatives and key decision-makers to explore how collaborative partnerships can improve patient experience, strengthen operational efficiency and support sustainable healthcare delivery.
Dr. S. Prakash, CEO, General Insurance Council, will grace the occasion as Chief Guest, while Dr. Nayan Shah, Founder & Managing Director, Paramount Health Group, will serve as Chairperson. The conclave aims to foster meaningful dialogue on the evolving relationship between healthcare providers and payers, with a focus on moving beyond routine claims management towards a shared commitment to patient outcomes.
Putting Patients at the Centre of Healthcare Partnerships
While authorisations, documentation, reimbursements and claim settlements remain integral to healthcare financing, the industry increasingly recognises the importance of looking beyond individual transactions. Timely access to treatment, clinical decision-making, transparency and affordability must work together to deliver a seamless patient journey.
Sharing her perspective, Dr. Aparna Methil, Director – Medical Services, Terna Speciality Hospital & Research Centre, said, “Healthcare decisions must ultimately be measured by their impact on patients. Stronger collaboration between hospitals, insurers and TPAs can help align clinical priorities with affordability, timely access and quality of care. We must work towards a system where financial processes support appropriate treatment decisions and the patient remains at the centre of every interaction.”
The future of healthcare partnerships lies in building greater trust, improving coordination and creating a common understanding of clinical and financial priorities. By encouraging open dialogue among stakeholders, the conclave seeks to identify opportunities for more transparent, efficient and patient-focused healthcare delivery.
Dr. Manish Rai, General Manager – Marketing, Terna Speciality Hospital & Research Centre, said, “The next chapter of healthcare will be shaped by the strength of partnerships across the ecosystem. We need to move beyond transactional engagement towards conversations that create shared value, build trust and deliver meaningful outcomes. Through this conclave, we aim to bring decision-makers together to discuss practical approaches that can benefit patients while supporting a more sustainable healthcare system.”
The conclave will feature leadership discussions and expert panel sessions covering the future of healthcare partnerships, value creation beyond claims processing and the patient experience throughout the cashless treatment journey.
Building a More Connected Healthcare Ecosystem
As healthcare delivery and financing become increasingly interconnected, collaboration among hospitals, insurers and TPAs is essential to building a system that balances clinical excellence, financial accountability and patient satisfaction.
Terna Speciality Hospital & Research Centre acknowledges the support of Meril Life Sciences in advancing meaningful dialogue and collaboration across the healthcare ecosystem.
Through the ‘Evidence to Outcomes’ initiative, Terna aims to encourage industry stakeholders to embrace a partnership-driven approach in which evidence-based clinical decisions, operational efficiency and patient needs reinforce one another.
The larger message is clear: the future of healthcare will depend not only on the quality of treatment but also on how effectively the entire ecosystem works together to make healthcare more accessible, accountable and sustainable.
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