Achilles, a global leader in supply chain risk and performance management, today announced the launch of Achilles Action Plans, a new module designed to help procurement and supply chain teams turn verified supplier findings into targeted, trackable improvement.
Once a weakness or a potential risk has been identified, buying organisations need a clear way to decide what should change, communicate the requirement to the supplier and maintain visibility of the response through to completion.
Achilles Action Plans provides a structured way to manage that process. Buyers can create targeted improvement plans in response to risks, weaknesses or performance issues identified through their supplier assurance activities — from health and safety, sustainability and compliance to financial, cyber, insurance and other areas of supplier risk.
Each plan can be tailored to the supplier, the nature and severity of the issue and the buying organisation’s own risk appetite, policies and industry requirements. Buyers can define the improvements required, set actions and timescales, monitor progress and review evidence provided by the supplier, creating a clear record from the initial finding through to remediation.
For suppliers, Action Plans provides clarity about what needs to improve and what their customer expects. Suppliers can respond directly to requested actions, ask questions, raise practical considerations, agree next steps and provide evidence of progress. This creates a more transparent and constructive approach to remediation, helping suppliers demonstrate improvement while enabling buyers to maintain appropriate oversight.
“Identifying supplier risk is important, but the real value comes from what you do with that insight,” said Mark Chamberlain, Chief Product Officer at Achilles. “Action Plans helps organisations close the gap between identifying an issue and addressing it. Buyers can set clear expectations, suppliers can demonstrate the action they have taken, and both have visibility of progress. It turns supplier assurance from a point-in-time assessment into a practical process for reducing risk and improving performance.”
Achilles Action Plans is now available to buying organisations as an addition to their Achilles subscription. Supplier access is enabled automatically when a buyer creates an Action Plan, at no additional cost to the supplier.