Mumbai : Hinduja Global Solutions (HGS or the Company) (listed on BSE & NSE) today announced its unaudited first quarter results for FY2027.
HGS had a measured quarter with a focus on disciplined execution, AI-embedded client engagements, geo expansion in the MENA region, and cost optimization. With the new brand positioning centered around Intelligent Experience taking shape, the company continues to drive innovation in AI-led solutions, delivering smarter, more intuitive, and personalized experiences that create measurable value for clients.
Building on the MoU signed in March 2026 between the State Transformation Commission (STC), Government of Uttar Pradesh, and OneOTT Intertainment Ltd. (OIL), the broadband vertical of HGS, the formal launch of Project GANGA was flagged off in Q1 FY2027 by the Honourable Chief Minister of Uttar Pradesh, Sh. Yogi Adityanath. The project is a state-wide digital inclusion and transformation initiative that aims to develop 8,000-10,000 entrepreneurs into Digital Service Providers, with 50% of them being women – who will connect over 2 million households with high-speed broadband over the next 2-3 years, and generate over 100,000 employment opportunities, supporting digital access and economic empowerment across the state.
Awards & Analyst Recognition
HGS has earned key recognition for its expertise and people practices from leading industry bodies and analyst organizations in the quarter. These include:
• AMLens was named a winner at the Banking Tech Awards USA 2026 in the Best AI Solution – Risk, Regulation and Compliance category.
• HGS Philippines was GPTW certified for the second consecutive year, reflecting positive employee experience and organizational culture.
• OneOTT Intertainment Ltd. has been conferred with the prestigious “Best Future Ready Network of the Year 2025-26” at the 12th BCS Ratna Awards. The award cites OIL’s consistent innovation in technology and leveraging its vast partner-driven network to build a model for the future.
• Received a special mention at the Avasant Banking Digital Services 2026 RadarView™ for focused banking capabilities and the AMLens solution, reinforcing our strength in the BFSI sector.
• Recognized as a Notable Provider in the Forrester – The Business Process Outsourcing Services Landscape, Q2 2026 report. The report highlights the industry’s shift toward AI-powered operational transformation and aligns with HGS’s focus on Agentic AI-led service delivery.
• Ranked 25th globally in the OA500 2026 – Top 500 Global Outsourcing Firms (BPO) Index. Also featured in the Notable Listings as an “Outsourcing & Digital CX Frontrunner.”
• Listed in the Everest Group – BPS Top 50™ 2026, the annual ranking of the world’s 50 largest third-party Business Process Services (BPS) providers, highlighting our scale and market presence.
Business Highlights for Q1 FY2027
• Clients Wins in Q1 FY2027:
– Added 19 new logos for digital CX/ tech solutions and eight clients for HRO/ Payroll Processing.
– Signed multiple engagements with existing clients for HGS’ AI-led digital solutions.
• Clientele: As of June 30, 2026, HGS had 439 active CX/ Digital clients and 889 HRO/Payroll processing clients/brands. The Digital Media business (NXTDIGITAL) has a customer base of more than 4.8 million.du
• Employee Headcount: 16,710 as of June 30, 2026.
• Geo Presence:
– HGS incorporated HGS MENA IT Consulting L.L.C. in Dubai, UAE, as a wholly owned subsidiary of HGS International, Mauritius, strengthening its technology and consulting capabilities and creating a platform for growth across the MENA region.
– As of June 30, 2026, HGS had presence in 10 countries, including 23 global delivery centers.
– The Digital Media business covers 4,500 pin codes, two lakh kilometers of owned + partner fibre networks, and 125+ owned-and-operated NXTHUBs across India.
• Highlights from Digital Media Business:
– OneOTT Intertainment Ltd. (OIL) flagged off the official launch of Project GANGA, building on the MoU signed with Uttar Pradesh Government’s Employment Department to skill 100,000 youth and connect them with employment opportunities in the digital economy.
– Received over 2,000 applications to date on the Project GANGA portal and app, and training for a significant number of potential DSPs has been completed both in-person and online, by dedicated OIL training teams.
– CelerityX, the enterprise business of OIL, continued to see traction in Q1, adding IndusInd Nippon Life Insurance, Panvel Municipal Corporation and Farmacross to its prestigious client portfolio while bagging repeat contracts from L&T Finance, Tata Communications and Sify, amongst others.
Financial Highlights for Q1 FY2027
HGS consolidated (including BPM and Digital Media businesses)
• Revenue from Operations was Rs. 1,050.4 crore.
• Total Income stood at Rs. 1,201.2 crore.
• Total EBITDA stood at Rs. 116.3 crore. Total EBITDA margins for the quarter were 9.7%.
Speaking about the quarter, Venkatesh Korla, Global CEO of HGS, said, “We began FY2027 with a focus on execution, capability building, and strengthening the foundation for the next phase of business growth. Q1 saw encouraging momentum – with multiple AI-embedded engagements, strategic market expansion through our new MENA subsidiary, and the continued evolution of our Intelligent Experience proposition. While our financial performance reflected the planned phase-out of a large client engagement and related one-time costs, we continued to make steady progress in expanding our client portfolio and building a diversified pipeline that we expect to support our growth trajectory in the second half of the year.
As enterprises navigate an increasingly complex operating environment, they are seeking practical solutions that improve business performance, enhance customer engagement, and deliver measurable outcomes. Our ability to bring together technology, data, and operational expertise positions us well to support these priorities. While we continue to remain mindful of global economic uncertainties, our strong client relationships, diversified portfolio, and disciplined approach give us confidence as we move through the year.”
Commenting on the Digital Media division’s performance, Vynsley Fernandes, Whole-time Director of HGS and CEO, Digital Media Business said, “It’s been a busy quarter for the digital media business – from building robust and scalable backend systems to facilitate the roll-out of Project GANGA to expanding pan-India infrastructure to support the growing CelerityX enterprise business. With over 2,000 applications already received on the Project GANGA portals, the focus since the launch in early June’26, under the guidance of the State Transformation Commission of the Government of Uttar Pradesh has been on comprehensive training and network design for the entrepreneurs to support their transition into Digital Service Providers. A dedicated Project GANGA ecosystem is operational to support the DSPs right up to establishing their independent networks and marketing their services across the state.
CelerityX, defined as another forward growth engine of the media group, has earned the trust of leading corporates for their enterprise connectivity requirements – not only adding new prestigious logos in Q1 but bagging repeat contracts from existing customers. The business is already expanding its portfolio of services through strategic alliances with global partners.
Being conferred with the “Best Future Ready Network of the Year – 2025-26” at the recent BCS Ratna Awards reflects and validates the media group’s approach in continuously innovating in technology and leveraging its vast partner-driven networks for the future.”