Centric Software ® is delighted to announce the release of a success story about its customer, Shoe Palace. Since adopting Centric PLM™, Shoe Palace has transitioned from manual, fragmented ways of working to a more structured and centralized product development approach. Centric Software delivers innovative, integrated, end-to-end AI-powered enterprise solutions to take products from concept to commercialization. Fashion, luxury, footwear, outdoor, home, consumer electronics, food & beverage, cosmetics & personal care as well as multi-category retail teams can plan, design, develop, source, comply, buy, make, price, allocate, assort, sell and replenish products to achieve strategic and operational digital transformation goals.
Founded in 1993, Shoe Palace is a US-based footwear and apparel retailer headquartered in San Jose, California. Known for its athletic footwear, streetwear and exclusive brand collaborations, Shoe Palace operates more than 250 retail locations across the United States alongside a thriving e-commerce business. Managing a rapidly expanding private label program with a lean team, the retailer needed a better way to organize product data, improve visibility and support increasing SKU volume.
Since implementing Centric PLM, Shoe Palace has centralized product development data into a single source of truth organized by season, brand and style. Product and design teams now have greater visibility into every stage of development, making it easier to track progress, locate information and manage growing product complexity. “With Centric PLM it’s easy to find information, track progress across our 300+ current SKUs and keep everyone aligned,” says My Nguyen, Product Development Manager at Shoe Palace.
The retailer has increased product volume by approximately 30 percent while maintaining a small team. By replacing scattered files and disconnected workflows with a centralized platform, Shoe Palace has streamlined collaboration across internal teams and external partners. New employees are also able to get up to speed faster thanks to the intuitive interface and structured workflows. “Our product volume has increased by around 30% this year, with significantly more styles to manage across the board. Having that added organization and visibility has made a huge difference, especially as we’ve brought on new team members who are now able to get up to speed much more quickly,” explains Nguyen.
Following a smooth rollout, teams quickly adopted the platform and integrated it into their daily processes. Product data, specifications and communications are now managed in one place, reducing time spent searching for information and supporting more efficient vendor collaboration.
“As Shoe Palace continues to scale their retail operations nationally, we’re proud to support their growing private label business, providing greater visibility, efficiency and control,” says Fabrice Canonge, CEO of Centric Software.