Mumbai: Federal Bank ,a leading private sector bank in India, has chosen Fiserv, Inc. a leading global provider of payments and financial services technology solutions, to enable the digitization of the bank’s end-to‑end card issuance and processing cycle, and support the launch of Federal Bank credit card. The bank will also outsource associated operational processes to Fiserv.
With a strong retail and remittance business in India, Federal Bank was looking for a flexible and scalable technology and business process outsourcing (BPO) solution to support the launch and subsequent growth of its credit card business. The bank will utilize FirstVisionTM from Fiserv, an end‑to‑end managed services solution that enables card issuing and processing with global economies of scale and integrated capabilities that span the card lifecycle. The integrated technology and BPO solution reduce cost of ownership and provide a seamless extension to the bank’s operations.
