NBBL Onboards Postal Life Insurance as a New Biller on Bharat Connect under the Insurance Category
NPCI Bharat BillPay Limited (NBBL), a wholly owned subsidiary of National Payments Corporation of India (NPCI), has onboarded Postal Life Insurance (PLI) as a biller under the Insurance category on Bharat Connect ecosystem. State Bank of India (SBI) as the Biller Operating Unit (BOU), has brought PLI onboard, enabling policyholders to make premium payments through their preferred Bharat Connect-enabled online and offline channels.
PLI is operated by the Department of Posts (India Post) and services more than 1.25 crore active policies, processing around 2.5 lakh transactions daily. With this integration, over 1.25 crore PLI and Rural Postal Life Insurance (RPLI) customers will be able to pay renewal premiums through Bharat Connect-enabled apps, websites, and offline agents across the country. Bharat Connect continues to expand the range of insurance billers under the category, which now stands at 65, reflecting growing demand for digital premium payments.
Speaking on this Sh. Jitendra Gupta, Director General Postal Services, said, “The integration of Postal Life Insurance (PLI) and Rural Postal Life Insurance (RPLI) with Bharat Connect (BBPS) marks a significant milestone in the Department of Posts’ digital transformation journey. The Department of Posts continues to modernize its services while upholding its legacy of trust and reliability.”
State Bank of India said, “We are delighted to facilitate the onboarding of Postal Life Insurance onto the Bharat Connect platform. By bringing PLI onto the Bharat Connect platform, we are strengthening the digital payments infrastructure for essential financial services and helping expand access to convenient, reliable, and recurring premium payment options for millions of policyholders. This collaboration reflects our continued efforts to support inclusive financial services and enhance customer experience across both urban and rural segments.”
Speaking on the development, Noopur Chaturvedi, MD & CEO, NBBL, said, “We welcome Postal Life Insurance to the Bharat Connect ecosystem. With this addition, we aim to simplify premium payment journeys of policyholders nationwide. Bharat Connect has established itself as a trusted and convenient platform for recurring payments, and this integration is an important step toward our mission of promoting digital adoption across essential financial services.”
Beyond the Insurance category, Bharat Connect’s ecosystem has continued to grow and now comprises over 22,640 billers across more than 29 categories. The platform is accessible across more than 700 apps and over 5 lakh offline agents across the country, highlighting its role as one of the India’s most comprehensive interoperable digital payments infrastructures.
