Press Network of India

National Technology Day thoughts from Ritesh Kapadia Field CTO at iLink Digital

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 “Technology conversations today are becoming less focused on tools and more focused on behaviour. AI systems are evolving from passive platforms into active collaborators that can analyse context, trigger actions and support enterprise decision making. This shift is laying the foundation for AI first enterprises, where intelligence is embedded into everyday operations, workflows and business decisions rather than functioning as a separate layer of technology.

As organisations move in this direction, AI agents are also beginning to play a larger role across customer engagement, internal operations and execution workflows. The focus is now on building connected systems that can respond intelligently while maintaining governance, adaptability and operational clarity.

National Technology Day reflects an important moment in this journey for India. Enterprises are increasingly viewing digital transformation as part of their core operating strategy, with technology shaping how businesses adapt, respond and grow.”

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