Global fintech platform Pine Labs today announced the appointment of Jayaram Karthik as its Chief Operations Officer. In this role, Jayaram will lead operations and merchant experiences across India and International markets, building technology-enabled operating models that deliver seamless, trusted, and locally relevant journeys across the group. The appointment comes as Pine Labs strengthens its operational capabilities to support the next phase of growth.
Jayaram brings over 25 years of experience across operations, risk, analytics and technology, with a proven track record of helping businesses scale while maintaining speed, trust and simplicity. He has held leadership positions at American Express, Citibank, Amazon, Tata and Razorpay, where he led large-scale operational transformation and strong mandates to strengthen the operating model and standardize end to end merchant journeys. He joins Pine Labs with a strong conviction that sustainable growth is built on exceptional human and technology-led experiences.
