Silver Spun Brand Solutions Joins Hands with ACEF for the 15th Global Customer Engagement Summit & Awards 2026
Mumbai: In a significant development for the marketing and customer engagement ecosystem, Silver Spun Brand Solutions has partnered with the Asian Customer Engagement Forum (ACEF) for the 15th Global Customer Engagement Summit & Awards 2026. The prestigious event will be held on April 30, 2026, at The Westin Mumbai Garden City.
Recognised as one of the most credible platforms celebrating excellence in marketing, media, digital innovation, and customer experience, this year’s edition has received over 515 entries from across India, Sri Lanka, Nepal, Bangladesh, Dubai, Singapore, Malaysia, and Africa—making it one of the most competitive and diverse editions to date.
The awards were evaluated by a distinguished panel of global industry leaders, including Anjali Chugh, Haresh Nayak, Sujay Ray, and Sidharth Nandakumar, ensuring a robust and transparent evaluation process aligned with global standards.
Entries were assessed through a structured framework based on three key pillars—Concept, Execution, and Impact—ensuring campaigns were judged on both creativity and measurable business outcomes. The jury unanimously acknowledged the strength of the evaluation methodology.
Commenting on the partnership, Heeta Parikh, Founder and CEO, Silver Spun Brand Solutions said, “Our collaboration with ACEF is rooted in a shared vision to recognise impactful, insight-driven marketing that delivers real business outcomes. Together, we aim to elevate industry standards and celebrate work that truly redefines customer engagement.”
Agnel D’souza, Project director, Asian Customer Engagement Forum (ACEF) added, “Partnering with Silver Spun Brand Solutions strengthens our commitment to building a globally credible platform that rewards both creativity and effectiveness. This collaboration will further amplify the reach and impact of the awards across markets.”
The summit will convene CMOs, marketing leaders, CX heads, and digital transformation experts, alongside agencies and martech innovators. Key highlights include keynote sessions by Zahir Mirza and a forward-looking panel discussion on “Engagement as the New Growth Currency,” along with high-value networking opportunities.
This collaboration between Silver Spun Brand Solutions and ACEF underscores a shared vision to elevate industry benchmarks and spotlight innovations shaping the future of customer engagement across global markets.
