Mumbai: STAAH, a leading global hospi-tech solutions firm, has transformed the business operations of two properties operated by the Gujarat-headquartered hospitality group JPW Resorts Ltd.
The group currently runs Soulbay, a 96-room luxury boutique hotel located on the banks of the Narmada River offering guests a premium stay with the latest amenities and tailor-made services. Its second property is Vivotel, a conveniently located 3-star hotel in Surat featuring 92 meticulously designed rooms ideal for both business and leisure travellers.
“We currently operate two hotels and are in the process of growing our portfolio across multiple locations. Our biggest challenges lie in managing rates, inventory and listings across different OTA platforms. Over the past year since we’ve partnered with STAAH, we’ve seen a huge shift as our operations have become more integrated. We’re clocking a three-fold increase in our OTA revenue and are much more visible and accessible to travellers making their bookings online!” says Mr. Jyotirmay Gayen – CEO, JPW Resorts.
The precise performance analytics of STAAH’s Channel Manager tracked the performance of JPW Resort’s websites, updated the group’s real-time inventory and automated its rate management across properties.
“For a multi-property group like JPW Resort, operational excellence across different categories of hotels and steadily growing revenue are always the two main asks. Our Channel Manager transforms these challenges into opportunities for them in the simplest, easiest manner, allowing them to freely focus on their growth journey,” said Shoaib Ali – National Sales Head, STAAH India.
STAAH’s Channel Manager also enables hotels to reduce errors and save time. Its easy-to-use, intuitive interface supports multi-property management and seamlessly integrates with existing systems ensuring consistent distribution.
