Chennai: Liberty General Insurance Ltd. (Liberty), one of the leading general insurance companies in India has always believed in being there for its customers at every touch point. This includes offering them relevant insurance solutions as per their dynamic needs. In line with this vision, it has launched ‘Liberty Secure Travel’ on Flipkart – which is an insurance policy available to customers who book airline travel through Flipkart’s Flights platform. Customers can opt for Zero Cancellation Offer by paying a nominal amount, thus enabling them to avail a seamless refund on the cancellation of their flights.
This new policy will ensure zero cancellation penalty to customers, thereby reducing their cancellation worries. Liberty Secure Travel offers a ‘Cancel for a Reason’ option to the customers. The reasons may encompass various factors and possibilities such as medical emergencies, change in plans, and other personal commitments. This policy will allow customers to cancel their flights up to 24 hours before departure and Liberty will reimburse them for losses up to INR 5,000.
Speaking on the development, Mr. Roopam Asthana, CEO & Whole Time Director, Liberty General Insurance Limited said, “We at Liberty are delighted to associate with Flipkart for this travel insurance offering. This association augurs well for Indian consumers as it has the potential to enhance reach and also empower consumers to purchase a travel insurance product that scores well on the customer-centricity parameter. As we get back to normal life soon, this product will benefit a large number of domestic travelers, mitigating losses arising due to any unforeseen circumstance. We believe that our product will give confidence to the customers to plan their travel without any worry.”
“This association will not only help us increase our distribution base on this new age digital platform but will also enable us to offer best in class services to the customers of Flipkart by providing them relevant travel solutions”, Mr. Asthana added.
Speaking about the offering, Mr. Prakash Sikaria – Vice President – Growth and Monetization at Flipkart, said, “At Flipkart, our approach is to always remain consumer-first and our partnership with Liberty General insurance is in line with this ethos. We are ensuring a thoughtful approach that enables the seamless booking of air travel requirements during this time, by offering the best insurance option.”