UTS-on-Mobile App to be Decommissioned from 1st March 2026
The UTSonMobile App (UTS App) will be decommissioned with effect from 01.03.2026. The decommissioning of the UTS App in a phased manner as detailed below:
In the initial phase, season ticket booking/renewal and new user registration were disabled on the UTS App. Subsequently, platform ticket booking and R-Wallet top-up functionalities have also been disabled, though the application continues to remain available on the App Store.
It is further clarified that users who download or update the latest version of the UTS App will not be permitted to book platform tickets or recharge the R-Wallet through the UTS App.
Important Clarification on R-Wallet Balance
Railway passengers are hereby assured that the existing R-Wallet balance of users on the UTS App will remain completely safe and secure. The available R-Wallet balance will not lapse or be forfeited due to the decommissioning of the UTS App. The balance will be available for use on the RailOne App.
Passengers are advised to download and use the RailOne App, which will be the single, unified and official mobile platform for ticketing and passenger services. RailOne App offers Unreserved, Season and Platform ticketing, along with access to reserved ticketing services, through a single, user-friendly interface.
Salient features of RailOne App:
· Passengers can book reserved tickets, unreserved tickets and platform tickets effortlessly from one app.
· The booking process is simple and secure, with multiple payment options including UPI, debit/credit cards, R-wallet and net banking.
· Live train running status, delays and updated arrival/departure timings, real-time coach position and platform information help passengers board trains with ease.
· Passengers can conveniently Track PNR status (Confirmed/RAC/ Waitlisted). Manage cancellations and monitor refund status—all in one place.
· RailOne enables passengers to order food directly to their seats from IRCTC-approved vendors.
· Complaints, feedback and service requests can be lodged easily through integrated RailMadad support.
